FAQ

Does selling online cost anything for the Group?
No! Using our E-fundraising platform is a complimentary service we provide our customers.  There is a service fee for online purchasing that the customer covers.
We want you to be able to sell whichever way works best for you! Using the online platform does not change the profit you make or take away anything from the group’s earnings!
Selling online is a huge time saver for you! It minimizes form and money management. Your profit is automatically calculated and broken down by seller!

I want to run a fundraiser- What are my next steps?

Reach out to your local fundraising rep and ask what programs they run.  They will set you up in less than 10 mins with a fundraiser and your dashboard will be ready to go!  

How do I get participants involved in their E-Fundraiser, and increase my online sales?
The best way to get your sellers to register and participate online, is by adding their contacts into your e-fundraiser. This will send them an email invitation directly to your fundraiser, where they can register and sell, by creating their own username and password. This will allow them to log in and log out of their fundraiser, track their sales, and invite their own family and friends to purchase from them. Dropping your contacts into our system takes less than two minutes, and we’ve seen groups quadruple their sale by completing this step!  Check out our quick tutorial video!

How do I get my profit money?
If the majority of your group’s sales are online, people will be paying with credit card, and we will cut a check to YOU for your earnings! If the majority of the sales are paper orders and you have received cash and checks from participants, YOU will owe us a check at the point of delivery! Once you submit your order, we will let you know exactly who owes who what!

How much profit are we making?
Your profit scale will depend on the program you are running.  Your fundraising rep can be sure to share all of these details.  You can also find this information on your dashboard.

What if people try to turn in their orders after the deadline?
It is up to the group leader’s discretion if you would like to take any late orders.
We will do our best to accommodate any late orders, but we cannot always. Give us a call and we can see if an addition is feasible.

How to sign in online as a Group Leader?
Several weeks prior to the start of your fundraiser, we will send you a Group Leader Setup email. Included is a link that will allow you to register as a group leader for your upcoming fundraiser. Even if you’ve been a group leader in the past, you still need to re-register to be a part of your new fundraiser. You can use the same email and password that you’ve used in the past! Once you login, you’ll see your group leader dashboard, and the toggle switch to allow you to operate as both a group leader and a participant for your fundraiser!

How to register as a participant to sell online?

Each fundraiser includes a link on the back of your order form—or a QR code you can scan—to set up your online sale! Even if you’ve participated in previous online fundraisers, you’ll need to register again to join your new sale.  

Once you create a username and password, you’ll gain access to your digital dashboard. From there, you can manage your storefront, share your fundraiser with family and friends, and track your progress throughout the sale!

Do you ship directly to a customers’ home?

Yes! The options vary depending on the program offered through your fundraising company. Please connect directly with your sales representative to find the plan that works best for your group.